The screen teaches itself

Nobody needs to memorize Missus. On almost every button, just rest the mouse for a moment and a short explanation appears, telling you what it does and when to use it.

How to make the most of it

• In your first week, hover over the buttons in the conversation and in the customer panel. In a few minutes you will know the whole screen.
• When someone new joins the team, show them this habit before any training.
• When you are unsure about an option, rest the mouse on it before clicking.

Where it helps the most

In the agents' service settings, such as business hours and how long they stay quiet after the team replies, the explanations show the effect of each choice before you save.

Why we start here

A tool that explains itself shortens the learning curve and reduces the need for manuals. That is why every Missus guide builds on this habit.

tripaulx AI agents

tripaulx AI agents work on this same screen. The conversations they handle are marked, and the explanations on the service buttons show how to pause an agent, hand the conversation to the team or give it back.