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Availability: the work week and its exceptions

Set the hours each calendar is open and block special dates without touching the rest of the week.

tripaulxUpdated on Quick readGuide

Before taking bookings, each calendar needs to know when it is open. Availability does this in two layers.

Recurring rules

The weekly schedule sets the days and hours that repeat every week. For example: Monday to Friday, 9 a.m. to 6 p.m., with a lunch break. Once set, it applies to every week.

Exceptions by date

For holidays, trips, conferences or a Saturday shift, create an exception for that date. It changes only that day and keeps the rest of the week as it is.

Why this matters

The open slots shown to the team, on the public booking link and to the tripaulx AI agents come from these rules. Well-configured availability avoids bookings on days off and customers waiting for nothing.

Examples

  • Dr. Maria sees patients Monday to Thursday and keeps Friday for treatment protocols. In December, she creates an exception for the week of the conference.
  • Dr. Paulo blocks court-hearing mornings as exceptions and keeps afternoons open for first meetings.
  • Auto Prime opens one Saturday a month for fleet servicing, with an exception on that date.

tripaulx AI agents

Availability is the rule tripaulx AI agents follow when booking. When a customer asks for a time on WhatsApp, the agents only offer what fits your work week and the exceptions you defined.