No decision tree
The agent understands the intent, answers like a person and reads any audio, image, video or link the customer sends.
Sales Orchestra ✦
Sales that happen like magic, on your own WhatsApp number ✦
The tripaulx ✦ Sales Orchestra is a CRM with AI agents that answer, qualify, sell, book meetings and keep the sales funnel organized on their own. An AI commercial director conducts the team. You follow everything and change the route in real time.
No service flows to build by hand. That belongs to the age of the dinosaurs.
Secretary ✦
SDR ✦
Salesperson ✦
Commercial director ✦
Runs on the WhatsApp Coexistence API: your team stays in the app, on the same number.
Official Meta Tech Provider. Connection in minutes, approved templates, number quality monitored.
Every reply goes through a safeguard before it is sent.
Everything recorded in the CRM: stage, tag, source, owner and reminder.
Manual service flows belong to the age of the dinosaurs
For years, automating WhatsApp meant drawing decision trees: if the customer types 1, send message 3. Every new campaign, a new flow. Every question off script, a dead end. And the customer, on the other side, talking to a menu.
At tripaulx ✦ there is no flow to build. There is an orchestra: AI agents with defined roles, your brand's intelligence and a conductor who decides who answers each message. The conversation is free, the organization is automatic and a person steps in when it makes sense.
No reconfiguring for every campaign
A new ad becomes a new personality in minutes, with the same engine, the same CRM and the same safeguard.
No dead ends
Whatever goes off script goes to a person on your team with the full context of what was already said.
Who plays in your orchestra
Each agent has a role, a limit and a name. They work on the same number, in the same CRM and with the same brand intelligence. The conductor is deterministic: it decides who answers each message by the type of relationship (lead, customer, patient, partner) and never switches personality in the middle of a conversation.
service
Secretary ✦
Handles customers and patients day to day: answers questions, takes requests and alerts whoever needs to act. Does not sell and does not touch the funnel. What it knows about each person is only what you allowed.
clinic
Medical clinic secretary ✦
Books patients on the clinic's calendar, confirms and reschedules appointments, collects the data for the medical record and the exam request, and sends the pre-consultation instructions. Clinical data goes straight to the encrypted record, never to the chat notes.
sales
SDR ✦
Answers the ad lead within seconds, with your brand's personality and script. Qualifies, proposes times, books the meeting on your calendar and follows up in steps when the lead goes quiet. One personality per campaign, form or source.
closing
Salesperson ✦
Closes without a meeting: presents the offer, answers objections, sends the payment link and keeps going until the customer says yes. The order lands in the CRM when the payment is confirmed.
organization
Sales manager ✦
After each round of the SDR or the Salesperson, tidies the CRM: sets the owner, moves the funnel stage, applies tags from your catalog and records the reason on the timeline. Never marks a deal as won on its own and never undoes what a person moved.
conducting · ultra+
Commercial director ✦
Conducts the SDR, the Salesperson and the sales team: reads the pipeline, flags stalled cards, chases late follow-ups, analyzes how the human team uses the CRM and delivers a daily sales report at the time you choose.
in the chat
Sales assistant ✦
When someone on the team takes over, the assistant drafts the reply based on the whole conversation and summarizes the history on the customer's record with one tap.
calendar
Reminders ✦
The customer said “call me after the 15th”? It becomes a reminder in the CRM on the right date, for the right person, and the automatic follow-up waits.
relationship · ultra+
After-sales ✦
Looks after those who already bought and sends the satisfaction survey on WhatsApp. A bad rating becomes an alert to the manager right away, with a reminder to call.
results · ultra+
Marketing analyst ✦
Reads Google Analytics, Google Ads and Search Console, explains the results in plain language, links campaigns to leads in the funnel and tracks your brand's presence in the new AI search experiences.
health · ultra+
Body Scan ✦
Runs the AI digital bioimpedance exam on WhatsApp: conducts the pre-consultation, receives weight, fasting status, the InBody exam and four photos validated on the spot by AI vision, generates the analysis and delivers the summary to the team. An AI nurse manager reviews every step before anything is sent.
safety
Safeguard ✦
Reviews every message before it goes out: tone, promise, scope, sensitive data. Blocks, corrects or releases. Rings the bell when a person needs to decide.
subconscious
Metacognition ✦
A kind of subconscious for your brand: what each agent learns in every conversation becomes available to all the others. Facts, what was already asked, what was promised, what worked and what got blocked. No agent asks the same thing twice, and what the Salesperson learned yesterday the Secretary already knows today.
Each agent has a personality
Created for your brand: name, tone, what it knows, what it can and cannot do. One agent can have more than one personality: one for the Instagram ad, another for the website form, another for those who are already customers. Same engine, same CRM, a different voice for each door.
You follow, manage and change the route in real time
An orchestra is not autopilot. It is a team that works in plain sight, with you holding the baton whenever you want.
✦
See who is talking.
Every bubble carries the badge of the agent that wrote it (✦ SDR, ✦ Secretary) and the Manager's note explains what changed in the CRM and why.
✦
Pause, continue or take over.
One tap pauses the agent in the conversation. Typing yourself makes the agent go quiet. “Continue” hands the conversation back to it, from where it stopped.
✦
Hand it to another agent.
Send the conversation to the Secretary or to After-sales without leaving the chat. The new agent arrives with the full context.
✦
Decide who talks to whom.
By type of relationship (lead, customer, partner, competitor), the agent converses, only replies, hands over to a person or stays silent. The most restrictive rule always wins.
✦
Get the bell at the right time.
Lead asked for a human, bad rating, sensitive data, a deadline mentioned, a meeting without a link: a notification to whoever is responsible.
✦
Measure the orchestra.
A dashboard with leads handled, meetings booked, conversion, response time and cost per agent and per model.
The CRM organizes itself while the conversation happens
The Customers app is the same place as the conversation. Stages, cards, records, tags and reminders are born from the conversation itself, with no copying and pasting between tools.
Sales funnel
Stages and cards next to the conversation, with the customer record and history in the same panel.
Automatic tags
The Manager applies tags from your catalog based on what was said. It only adds, never invents a tag.
Automatic owner
Whoever is handling the conversation shows as the owner; when a person takes over, the card goes with them.
Contact source
Every lead arrives with its source identified: ad, form, website, WhatsApp or referral.
History and timeline
Messages, moves, notes from agents and from people, all signed and time-stamped.
Voice note on the timeline
Record right after the contact and the platform writes the history for your team.
Audio, image, video and link
Audio transcription, image and video description and reading of any page the customer sends, inside the agent's context.
Follow-up reminders
Created by you or by the agents, with an owner and a date. The automatic follow-up respects the agreed deadline.
Meeting on the calendar
The SDR books straight into your calendar and the lead moves to the Booked stage. On ultra+, the customer gets a reminder 24 h and 2 h before, with the link.
Lost stage with a reason
Nobody marks Lost without recording the reason and the number of interactions.
Sentiment and intent
Every round records the lead's intent, budget signal and sentiment in the brand's metacognition.
Spam and disqualification
Block on Meta and suppress the lead from campaigns, in one tap.
On your number, with your team in the app
The platform runs on the WhatsApp Coexistence API. The number you already use on WhatsApp Business stays on your team's phones, with the recent history imported. The agents and the CRM come in underneath, without changing number and without taking anyone out of the app.
Same number, two worlds
The team replies from the app whenever it wants; the orchestra replies from the platform when nobody is there. Whoever types last is in charge.
2 or more numbers
On ultra+, each number has its own personality, and the inbox shows which number the conversation came in through.
Official Meta Tech Provider
Connection through Embedded Signup in minutes, templates submitted to Meta from the platform itself, number quality monitored.
Campaigns and templates
Utility and marketing templates, campaigns by list, sending within the rules of the 24-hour window.
Manual flows or Sales Orchestra ✦
| Manual flows | Sales Orchestra ✦ | |
|---|---|---|
| New campaign | Design and test a new flow | Create a personality with the script; the engine is the same |
| Question off script | The menu repeats or gets stuck | The agent understands and answers; if needed, hands over to a person with context |
| CRM | Someone updates stage and tag by hand | The Sales manager updates every round and records the reason |
| Follow-up | A forgotten task | An automatic ladder that respects the deadline the customer asked for |
| Meeting | Messages back and forth until a time is found | Booked on the calendar from the conversation itself |
| Control | Edit the flow and republish | Pause, take over, hand off or change the rule on the spot |
| Audio, photo and link | Ignored | Transcribed, described and read |
| Results | A report put together at the end of the month | Agent dashboard and the Director's daily report |
Plans: business ultra and business ultra+
Two plans, the same engine. Ultra puts the complete service operation on your number. Ultra+ puts the whole orchestra: conducting, marketing, after-sales, more numbers, more people and more volume.
Complete service operation
business ultra
$199/month
+ $699 setup
The tripaulx ✦ service platform on WhatsApp using your own number, AI agents in the conversation, and the Customers app with CRM, pipeline, history, and reminders.
- ✦WhatsApp with your own number (Coexistence)
- ✦Secretary ✦ and SDR ✦ with a safeguard on every message
- ✦Sales manager ✦: automatic stage, tags and owner
- ✦Customers app with CRM and sales funnel
- ✦History, lead source and voice note
- ✦Reminders ✦ and stepped follow-up
Complete sales orchestration
business ultra+
$349/month
+ $999 setup
Everything in ultra, plus the conducting: a Commercial director ✦ minding the funnel, a Salesperson ✦ closing without a meeting, a Marketing analyst ✦ explaining the results, After-sales ✦ measuring satisfaction, 2 or more numbers, unlimited users and up to 500 unique customers per month.
Everything in ultra, plus:
- ✦Commercial director ✦ with a daily sales report
- ✦Salesperson ✦ that closes without a meeting
- ✦Marketing analyst ✦: Google Analytics, Google Ads, Search Console and AI presence
- ✦After-sales ✦ with satisfaction survey and manager alert
- ✦Unlimited personalities: one per campaign, form or source
- ✦2 or more WhatsApp numbers
- ✦Unlimited users
- ✦Up to 500 unique customers per month
- ✦Meeting reminder to the customer 24 h and 2 h before, with the link
- ✦Body Scan ✦: AI digital bioimpedance on WhatsApp
Transparent pricing, no hidden fees. Setup is charged once. Cancel anytime.
Compare the plans
| Feature | business ultra | business ultra+ |
|---|---|---|
| Artificial intelligence | ||
| Secretary ✦ (customer service) | ✓ | ✓ |
| Medical clinic secretary ✦ (books patients) | ✓ | ✓ |
| SDR ✦ (qualification and booking) | ✓ | ✓ |
| Salesperson ✦ (closes without a meeting) | · | ✓ |
| Personalities of SDR and Salesperson | 1 | unlimited, one per campaign or source |
| Safeguard ✦ on every message | ✓ | ✓ |
| Sales manager ✦ (stage, tags, owner) | ✓ | ✓ |
| Reminders ✦ (a mentioned deadline becomes a reminder) | ✓ | ✓ |
| Metacognition ✦ (learning shared across agents) | ✓ | ✓ |
| Sales assistant ✦ in the chat | ✓ | ✓ |
| Audio transcription | ✓ | ✓ |
| Image, video and link reading | ✓ | ✓ |
| Lead sentiment and intent | ✓ | ✓ |
| Commercial director ✦ (conducts the team) | · | ✓ |
| Marketing analyst ✦ | · | ✓ |
| After-sales ✦ with satisfaction survey | · | ✓ |
| Automatic routines (scheduled reports) | · | ✓ |
| Body Scan ✦ (AI digital bioimpedance on WhatsApp) | · | ✓ |
| Service | ||
| WhatsApp with your own number (Coexistence) | ✓ | ✓ |
| WhatsApp numbers | 1 | 2 or more numbers |
| Unique customers per month | up to 200 | up to 500 |
| Users | up to 5 | unlimited |
| Shared inbox with agent badge | ✓ | ✓ |
| Pause, take over, continue and hand off in the conversation | ✓ | ✓ |
| Policy by relationship type (converse, reply only, hand over, silence) | ✓ | ✓ |
| Campaigns and Meta-approved templates | ✓ | ✓ |
| Spam blocking and disqualification | ✓ | ✓ |
| CRM and funnel | ||
| Sales funnel with cards and record | 1 funnel | multiple funnels |
| Automatic tags | ✓ | ✓ |
| Contact sources | ✓ | ✓ |
| Signed history and timeline | ✓ | ✓ |
| Voice note | ✓ | ✓ |
| Follow-up reminders | ✓ | ✓ |
| Meeting booked on the calendar by the SDR | ✓ | ✓ |
| Meeting reminder to the customer (24 h and 2 h) | · | ✓ |
| Lost stage with a mandatory reason | ✓ | ✓ |
| Analytics and data | ||
| Agent dashboard (leads, meetings, conversion, time, cost) | ✓ | ✓ |
| CRM analytics hub | ✓ | ✓ |
| Google Analytics, Google Ads and Search Console in the dashboard | ✓ | ✓ |
| Weekly report by e-mail | ✓ | ✓ |
| Director's daily sales report | · | ✓ |
| Onboarding and support | ||
| Number connection (Embedded Signup) | ✓ | ✓ |
| Brand intelligence created from interviews with your team | Secretary + 1 sales personality | all personalities |
| Funnel, tags and sources set up | ✓ | ✓ |
| Templates submitted to Meta | ✓ | ✓ |
| Live team training | 1 session | 2 sessions + 30 days of fine-tuning |
| Support | WhatsApp, Mon to Fri, 9am to 6pm | priority + monthly review of the brand intelligence |
Setup is an interview, not a form
You do not fill anything in. Our agents interview your sales team, the people who handle customers today and the product team, read your company's materials and create your brand's intelligence: each agent's personalities, what each one knows, what it can and cannot do, the funnel, the tags and the calendar. The tripaulx human team reviews and fine-tunes before anything goes live. It all happens like magic.
1
Connection and number
Embedded Signup, Coexistence turned on, recent history imported, templates submitted to Meta.
2
Interviews
The agents talk to whoever sells, whoever handles customers and whoever looks after the product. They ask how the lead arrives, what closes and what stalls, which objections come up and how the team answers them.
3
Company materials
Website, presentations, price list, old scripts, service recordings. Everything becomes knowledge for the personalities.
4
Brand intelligence, born ready
Personalities, knowledge, limits, funnel, tags, sources and calendar come out ready. You approve, you do not configure.
5
Your team
Live training on the inbox, the funnel and the agent controls. On ultra+, 30 days of script fine-tuning with our team.
The setup fee is the human work of making the orchestra sound like your brand. It is not a software installation.
Who it is for
Clinics and practices
They get ad leads on WhatsApp, lose appointments to slow replies and want the Body Scan pre-consultation done on WhatsApp itself.
B2B firms and services
They sell through meetings and need qualification before the calendar.
Businesses with a small team
Nobody updates the CRM and they need a reliable funnel without hiring for it.
Operations that already use flows
They are tired of republishing a decision tree for every campaign.
It is not for those who want a bulk message blaster. The orchestra converses within Meta's rules, one person at a time.
Frequently asked questions
What is the tripaulx ✦ Sales Orchestra?
It is a CRM with AI agents that work on your own WhatsApp number. A Secretary handles customers, an SDR qualifies leads and books meetings, a Salesperson closes without a meeting, a Manager organizes the funnel, a Commercial director conducts the team and a Marketing analyst explains the results. You follow everything in the inbox and change the route whenever you want.
Do I need to build service flows?
No. There is no decision tree to design and nothing to fill in. Each agent has a personality created for your brand from interviews with your team and your company's materials: name, tone, knowledge and limits. The conversation is free: the agent understands the intent, answers and organizes the CRM. A new ad becomes a new personality, with no flow to republish.
Does it work on my current WhatsApp number?
Yes. The platform runs on the WhatsApp Coexistence API: the number you already use on WhatsApp Business stays in your team's app, and the agents and the CRM come in through the platform on the same number. The recent history is imported at connection.
What happens when the lead asks to talk to a person?
The agent pauses, records the request and alerts the owner. When someone on the team types in the conversation, the agent goes quiet automatically. They can hand the conversation back to the agent with one tap, from where it stopped.
How do I control what the agents say?
In four layers: each agent's personality defines tone, knowledge, what it can and cannot do; the safeguard reviews every message before it goes out; the policy by relationship type defines whether the agent converses, only replies, hands over to a person or stays silent; and you pause, take over or hand off at any time in the conversation itself.
Is the CRM updated on its own?
Yes. After each round of the SDR or the Salesperson, the Sales manager sets the owner, moves the funnel stage, applies tags from your catalog and records the reason on the timeline. It never marks a deal as won on its own and does not undo what a person moved.
What is the difference between business ultra and business ultra+?
Ultra puts the complete service operation on your number: Secretary, SDR, Manager, Reminders, CRM and funnel, with 1 number, up to 5 users and up to 200 unique customers per month. Ultra+ adds the Commercial director, the Salesperson, the Marketing analyst, After-sales with a satisfaction survey, Body Scan, unlimited personalities and funnels, 2 or more numbers, unlimited users and up to 500 unique customers per month.
What counts as a unique customer in the monthly allowance?
Each distinct contact that exchanged messages with your number within the month, whether with an agent or with someone on the team. Repeated messages from the same contact do not count again. Your team's users do not count.
Is tripaulx an official Meta partner?
Yes. tripaulx ✦ is an official Meta Tech Provider for the WhatsApp Business API. Your number is connected through Meta's own Embedded Signup, templates are submitted for approval from the platform and the number quality is monitored.
What is the digital Body Scan?
It is the tripaulx ✦ AI digital bioimpedance, conducted on WhatsApp. The agent runs the pre-consultation: it collects the intake data, weight and fasting status, the recent InBody exam and four body photos, validated on the spot by AI vision (one person, full body, right angle and sharpness). With everything in hand, it generates the analysis and the summary for the team. An AI nurse manager reviews every step before anything is sent, and the clinical note goes to the patient's record in the CRM.
Hear the orchestra play on your number
Tell us what you sell and how the lead arrives today. In a 30-minute conversation, we show the orchestra handling a case like yours.
