No decision tree
The agent understands the intent, answers like a person and reads any audio, image, video or link the customer sends.
Sales Orchestra ✦
Sales that happen like magic, on your own WhatsApp number ✦
The tripaulx ✦ Sales Orchestra is a CRM with AI agents that answer, qualify, sell, book meetings and keep the sales funnel organized on their own. An AI commercial director conducts the team. You follow everything and change the route in real time.
No service flows to build by hand. That belongs to the age of the dinosaurs.
Secretary ✦
SDR ✦
Salesperson ✦
Commercial director ✦
Runs on the WhatsApp Coexistence API: your team stays in the app, on the same number.
Official Meta Tech Provider. Connection in minutes, approved templates, number quality monitored.
Every reply goes through a safeguard before it is sent.
Everything recorded in the CRM: stage, tag, source, owner and reminder.
From content to closing, in the same system
One place: the conversation, the customer record, the funnel and the agents. No copying and pasting between tools.
Manual service flows belong to the age of the dinosaurs
For years, automating WhatsApp meant drawing decision trees: if the customer types 1, send message 3. Every new campaign, a new flow. Every question off script, a dead end. And the customer, on the other side, talking to a menu.
At tripaulx ✦ there is no flow to build. There is an orchestra: AI agents with defined roles, your brand's intelligence and a conductor who decides who answers each message. The conversation is free, the organization is automatic and a person steps in when it makes sense.
No reconfiguring for every campaign
A new ad becomes a new personality in minutes, with the same engine, the same CRM and the same safeguard.
No dead ends
Whatever goes off script goes to a person on your team with the full context of what was already said.
Who plays in your orchestra
Each agent has a role, a limit and a name. They work on the same number, in the same CRM and with the same brand intelligence. A router decides who answers each message by the type of relationship (lead, customer, patient, partner) and keeps the same agent until the conversation ends. When in doubt, it calls a person.
service
Secretary ✦
Handles customers and patients day to day: answers questions, takes requests and alerts whoever needs to act. Does not sell and does not touch the funnel. What it knows about each person is only what you allowed.
clinic
Medical clinic secretary ✦
Books patients on the clinic's calendar, confirms and reschedules appointments, collects the data for the medical record and the exam request, and sends the pre-consultation instructions. Clinical data goes straight to the encrypted record, never to the chat notes.
sales
SDR ✦
Answers the ad lead within seconds, with your brand's personality and script. Qualifies, proposes times, books the meeting on your calendar and follows up in steps when the lead goes quiet. One personality per campaign, form or source.
Proposal
Salesperson ✦
Presents the offer, answers objections and hands the close to your team.
organization
Sales manager ✦
After each round of the SDR or the Salesperson, tidies the CRM: sets the owner, moves the funnel stage, applies tags from your catalog and records the reason on the timeline. Never marks a deal as won on its own and never undoes what a person moved.
conducting
Commercial director ✦
Conducts the SDR, the Salesperson and the sales team: reads the pipeline, flags stalled cards, chases late follow-ups, analyzes how the human team uses the CRM and delivers a daily sales report at the time you choose.
in the chat
Sales assistant ✦
When someone on the team takes over, the assistant drafts the reply based on the whole conversation and summarizes the history on the customer's record with one tap.
calendar
Reminders ✦
The customer said “call me after the 15th”? It becomes a reminder in the CRM on the right date, for the right person, and the automatic follow-up waits.
relationship
After-sales ✦
Looks after those who already bought and sends the satisfaction survey on WhatsApp. A bad rating becomes an alert to the manager right away, with a reminder to call.
results
Marketing analyst ✦
Reads Google Analytics, Google Ads and Search Console, explains the results in plain language, links campaigns to leads in the funnel and tracks your brand's presence in the new AI search experiences.
health
Body Scan ✦
Runs the AI digital bioimpedance exam on WhatsApp: conducts the pre-consultation, receives weight, fasting status, the InBody exam and four photos validated on the spot by AI vision, generates the analysis and delivers the summary to the team. An AI nurse manager reviews every step before anything is sent.
safety
Safeguard ✦
Reviews every message before it goes out: tone, promise, scope, sensitive data. Blocks, corrects or releases. Rings the bell when a person needs to decide.
subconscious
Metacognition ✦
A kind of subconscious for your brand: whoever serves the same customer shares what they know about them. Facts, what was already asked and what was promised stay on the customer's record, so the customer does not have to repeat what they already said.
Each agent has a personality
Created for your brand: name, tone, what it knows, what it can and cannot do. One agent can have more than one personality: one for the Instagram ad, another for the website form, another for those who are already customers. Same engine, same CRM, a different voice for each door.
How the agents conduct the sale and update the pipeline
Every round: the router picks the agent, the Safeguard ✦ reviews the reply, the Manager ✦ organizes the CRM, Reminders ✦ set the next step and the Director ✦ reports. You can pause, take over or hand off at any point.
- service
- safeguard and success
- corrects
- bell
You follow, manage and change the route in real time
An orchestra is not autopilot. It is a team that works in plain sight, with you holding the baton whenever you want.
Leadvia Instagram ad
Coexistence · +55 11 ·····
Hi, I saw the ad. How much is it?
✦ SDR
Hi! It depends on what you need. Tell me: is it for you or for the team?
✦ Manager moved to Qualified · tag Instagram · owner: SDR
For the team, about 5 salespeople.
✦ SDR
Perfect. I have Thursday at 10 am or Friday at 3 pm to show you. Which do you prefer?
Meeting booked · Thursday 10 am · card moved to Booked
Pause
Take over
Hand off
Bell: lead asked for a person
✦
See who is talking.
Every bubble carries the badge of the agent that wrote it (✦ SDR, ✦ Secretary) and the Manager's note explains what changed in the CRM and why.
✦
Pause, continue or take over.
One tap pauses the agent in the conversation. Typing yourself makes the agent go quiet. “Continue” hands the conversation back to it, from where it stopped.
✦
Hand it to another agent.
Send the conversation to the Secretary or to After-sales without leaving the chat. The new agent arrives with the full context.
✦
Decide who talks to whom.
By type of relationship (lead, customer, partner, competitor), the agent converses, only replies, hands over to a person or stays silent. The most restrictive rule always wins.
✦
Get the bell at the right time.
Lead asked for a human, bad rating, sensitive data, a deadline mentioned, a meeting without a link: a notification to whoever is responsible.
✦
Measure the orchestra.
A dashboard with leads handled, meetings booked, conversion, response time and cost per agent and per model.
The CRM organizes itself while the conversation happens
The Customers app is the same place as the conversation. Stages, cards, records, tags and reminders are born from the conversation itself, with no copying and pasting between tools.
Sales funnel
Stages and cards next to the conversation, with the customer record and history in the same panel.
Automatic tags
The Manager applies tags from your catalog based on what was said. It only adds, never invents a tag.
Automatic owner
Whoever is handling the conversation shows as the owner; when a person takes over, the card goes with them.
Contact source
Every lead arrives with its source identified: ad, form, website, WhatsApp or referral.
History and timeline
Messages, moves, notes from agents and from people: everything recorded, with author and time.
Voice note on the timeline
Record right after the contact and the platform writes the history for your team.
Audio, image, video and link
Audio transcription, image and video description and reading of any page the customer sends, inside the agent's context.
Follow-up reminders
Created by you or by the agents, with an owner and a date. The automatic follow-up respects the agreed deadline.
Meeting on the calendar
The SDR books straight into your calendar and the lead moves to the Booked stage. The customer gets a reminder 24 h and 2 h before, with the link.
Lost stage with a reason
Nobody marks Lost without recording the reason and the number of interactions.
Sentiment and intent
Every round records the lead's intent, budget signal and sentiment in the brand's metacognition.
Spam and disqualification
Block on Meta and suppress the lead from campaigns, in one tap.
The card moves through the funnel on its own, and you see who moved it
The Sales manager ✦ never undoes what a person moved. Stalled cards and late follow-ups show up in the Commercial director's ✦ daily report.
New··
Instagram
came in through the ad
Form
The lead comes in with its source and the right personality.
Qualified··
Instagram
moved by ✦ Manager
Website
SDR ✦ qualifies. Manager ✦ moves and tags.
Booked··
Instagrammeeting
booked by ✦ SDR
Referral
Meeting on your calendar, reminder 24 h and 2 h before.
Proposal··
Instagram
offer from ✦ Salesperson
Salesperson ✦ presents the offer and hands the close to your team.
Won··
Instagramwon
marked by a person
Only a person marks a deal as won. The agent never does it on its own.
Lost··
reason: no budget
person from your team
Nobody marks Lost without recording the reason.
Everything recorded, with author and time: every move in the funnel stays in the customer history
On your number, with your team in the app
The platform runs on the WhatsApp Coexistence API. The number you already use on WhatsApp Business stays on your team's phones, with the recent history imported. The agents and the CRM come in underneath, without changing number and without taking anyone out of the app.
Same number, two worlds
The team replies from the app whenever it wants; the orchestra replies from the platform when nobody is there. Whoever types last is in charge.
2 or more numbers
On ultra+, each number has its own personality, and the inbox shows which number the conversation came in through.
Official Meta Tech Provider
Connection through Embedded Signup in minutes, templates submitted to Meta from the platform itself, number quality monitored.
Campaigns and templates
Utility and marketing templates, campaigns by list, sending within the rules of the 24-hour window.
Manual flows or Sales Orchestra ✦
| Manual flows | Sales Orchestra ✦ | |
|---|---|---|
| New campaign | Design and test a new flow | Create a personality with the script; the engine is the same |
| Question off script | The menu repeats or gets stuck | The agent understands and answers; if needed, hands over to a person with context |
| CRM | Someone updates stage and tag by hand | The Sales manager updates every round and records the reason |
| Follow-up | A forgotten task | An automatic ladder that respects the deadline the customer asked for |
| Meeting | Messages back and forth until a time is found | Booked on the calendar from the conversation itself |
| Control | Edit the flow and republish | Pause, take over, hand off or change the rule on the spot |
| Audio, photo and link | Ignored | Transcribed, described and read |
| Results | A report put together at the end of the month | Agent dashboard and the Director's daily report |
Plans: choose your SDR's seniority
All three plans have the same agents, the same CRM and every feature. The price changes with two things: the seniority of the AI agent that serves your leads, meaning how deeply it reasons in each conversation, and how many new people it serves per month.
What do you sell?
Junior SDR ✦
business starter
$29/month
+ $99 setup
AI agent
Junior SDR ✦
Recommended for quick sales with a simple decision: low-ticket products and services, where the customer already knows what they want and just needs an answer and a booking.
up to 150 services per month
about 5 new leads per day
- ✦Every agent and the complete CRM
- ✦Standard script for your segment
- ✦1 WhatsApp number and up to 3 users
Mid-level SDR ✦
business ultra
$199/month
+ $699 setup
AI agent
Mid-level SDR ✦
Recommended for mid-ticket services, where the customer compares, asks and needs to be convinced: consultancies, courses, routine clinics, recurring services.
up to 200 services per month
about 7 new leads per day
- ✦Every agent and the complete CRM
- ✦Brand intelligence created from interviews with your team
- ✦1 WhatsApp number and up to 5 users
Senior SDR ✦
business ultra+
$349/month
+ $999 setup
AI agent
Senior SDR ✦
Recommended for high-value sales and hard decisions: health, aesthetics, legal, consulting. It handles each objection with the care the ticket demands.
up to 300 services per month
about 10 new leads per day
- ✦Every agent and the complete CRM
- ✦All personalities created from interviews, plus 30 days of fine-tuning
- ✦2 or more WhatsApp numbers and unlimited users
A service is each new person the agents serve in the month. The same person talking again in the month does not count twice. Transparent pricing, no hidden fees. Setup is charged once. Cancel anytime.
Compare the plans
| Feature | business starter | business ultra | business ultra+ |
|---|---|---|---|
| Capacity | |||
| Typical customer ticket | up to a few hundred | hundreds to a few thousand | thousands |
| SDR seniority (cognitive capacity) | Junior | Mid-level | Senior |
| Services per month | up to 150 | up to 200 | up to 300 |
| New leads per day (average) | about 5 | about 7 | about 10 |
| WhatsApp numbers | 1 | 1 | 2 or more numbers |
| Users | up to 3 | up to 5 | unlimited |
| Artificial intelligence (all plans) | |||
| Secretary ✦ (customer service) | ✓ | ✓ | ✓ |
| Medical clinic secretary ✦ (books patients) | ✓ | ✓ | ✓ |
| SDR ✦ (qualification and booking) | ✓ | ✓ | ✓ |
| Salesperson ✦ (presents the offer) | ✓ | ✓ | ✓ |
| Unlimited personalities: one per campaign, form or source | ✓ | ✓ | ✓ |
| Safeguard ✦ on every message | ✓ | ✓ | ✓ |
| Sales manager ✦ (stage, tags, owner) | ✓ | ✓ | ✓ |
| Reminders ✦ (a mentioned deadline becomes a reminder) | ✓ | ✓ | ✓ |
| Commercial director ✦ (conducts the team) | ✓ | ✓ | ✓ |
| Marketing analyst ✦ | ✓ | ✓ | ✓ |
| After-sales ✦ with satisfaction survey | ✓ | ✓ | ✓ |
| Metacognition ✦ (whoever serves the same customer shares what they know) | ✓ | ✓ | ✓ |
| Sales assistant ✦ in the chat | ✓ | ✓ | ✓ |
| Audio transcription | ✓ | ✓ | ✓ |
| Image, video and link reading | ✓ | ✓ | ✓ |
| Lead sentiment and intent | ✓ | ✓ | ✓ |
| Automatic routines (scheduled reports) | ✓ | ✓ | ✓ |
| Body Scan ✦ (AI digital bioimpedance on WhatsApp) | ✓ | ✓ | ✓ |
| Service, CRM and data (all plans) | |||
| WhatsApp with your own number (Coexistence) | ✓ | ✓ | ✓ |
| Shared inbox with agent badge | ✓ | ✓ | ✓ |
| Pause, take over, continue and hand off in the conversation | ✓ | ✓ | ✓ |
| Policy by relationship type (converse, reply only, hand over, silence) | ✓ | ✓ | ✓ |
| Campaigns and Meta-approved templates | ✓ | ✓ | ✓ |
| Spam blocking and disqualification | ✓ | ✓ | ✓ |
| Sales funnel with cards and record | ✓ | ✓ | ✓ |
| Automatic tags | ✓ | ✓ | ✓ |
| Contact sources | ✓ | ✓ | ✓ |
| Customer history: everything recorded, with author and time | ✓ | ✓ | ✓ |
| Voice note | ✓ | ✓ | ✓ |
| Follow-up reminders | ✓ | ✓ | ✓ |
| Meeting booked on the calendar by the SDR | ✓ | ✓ | ✓ |
| Meeting reminder to the customer (24 h and 2 h) | ✓ | ✓ | ✓ |
| Lost stage with a mandatory reason | ✓ | ✓ | ✓ |
| Agent dashboard (leads, meetings, conversion, time, cost) | ✓ | ✓ | ✓ |
| CRM analytics hub | ✓ | ✓ | ✓ |
| Google Analytics, Google Ads and Search Console in the dashboard | ✓ | ✓ | ✓ |
| Weekly report by e-mail | ✓ | ✓ | ✓ |
| Director's daily sales report | ✓ | ✓ | ✓ |
| Onboarding and support | |||
| Number connection (Embedded Signup) | ✓ | ✓ | ✓ |
| Script and brand intelligence | standard script for your segment | Secretary + 1 sales personality, from interviews | all personalities, from interviews |
| Live team training | 1 short setup session | 1 session | 2 sessions + 30 days of fine-tuning |
| Support | WhatsApp, Mon to Fri, 9am to 6pm | WhatsApp, Mon to Fri, 9am to 6pm | priority + monthly review of the brand intelligence |
Setup is an interview, not a form
You do not fill anything in. Our agents interview your sales team, the people who handle customers today and the product team, read your company's materials and create your brand's intelligence: each agent's personalities, what each one knows, what it can and cannot do, the funnel, the tags and the calendar. The tripaulx human team reviews and fine-tunes before anything goes live. It all happens like magic.
1
Connection and number
Embedded Signup, Coexistence turned on, recent history imported, templates submitted to Meta.
2
Interviews
The agents talk to whoever sells, whoever handles customers and whoever looks after the product. They ask how the lead arrives, what closes and what stalls, which objections come up and how the team answers them.
3
Company materials
Website, presentations, price list, old scripts, service recordings. Everything becomes knowledge for the personalities.
4
Brand intelligence, born ready
Personalities, knowledge, limits, funnel, tags, sources and calendar come out ready. You approve, you do not configure.
5
Your team
Live training on the inbox, the funnel and the agent controls. On ultra+, 30 days of script fine-tuning with our team.
The setup fee is the human work of making the orchestra sound like your brand. It is not a software installation.
Who it is for
Clinics and practices
They get ad leads on WhatsApp, lose appointments to slow replies and want the Body Scan pre-consultation done on WhatsApp itself.
B2B firms and services
They sell through meetings and need qualification before the calendar.
Businesses with a small team
Nobody updates the CRM and they need a reliable funnel without hiring for it.
Operations that already use flows
They are tired of republishing a decision tree for every campaign.
It is not for those who want a bulk message blaster. The orchestra converses within Meta's rules, one person at a time.
Frequently asked questions
What is the tripaulx ✦ Sales Orchestra?
It is a CRM with AI agents that work on your own WhatsApp number. A Secretary handles customers, an SDR qualifies leads and books meetings, a Salesperson presents the offer and hands the close to your team, a Manager organizes the funnel, a Commercial director conducts the team and a Marketing analyst explains the results. You follow everything in the inbox and change the route whenever you want.
Do I need to build service flows?
No. There is no decision tree to design and nothing to fill in. Each agent has a personality created for your brand from interviews with your team and your company's materials: name, tone, knowledge and limits. The conversation is free: the agent understands the intent, answers and organizes the CRM. A new ad becomes a new personality, with no flow to republish.
Does it work on my current WhatsApp number?
Yes. The platform runs on the WhatsApp Coexistence API: the number you already use on WhatsApp Business stays in your team's app, and the agents and the CRM come in through the platform on the same number. The recent history is imported at connection.
What happens when the lead asks to talk to a person?
The agent pauses, records the request and alerts the owner. When someone on the team types in the conversation, the agent goes quiet automatically. They can hand the conversation back to the agent with one tap, from where it stopped.
How do I control what the agents say?
In four layers: each agent's personality defines tone, knowledge, what it can and cannot do; the safeguard reviews every message before it goes out; the policy by relationship type defines whether the agent converses, only replies, hands over to a person or stays silent; and you pause, take over or hand off at any time in the conversation itself.
Is the CRM updated on its own?
Yes. After each round of the SDR or the Salesperson, the Sales manager sets the owner, moves the funnel stage, applies tags from your catalog and records the reason on the timeline. It never marks a deal as won on its own and does not undo what a person moved.
What is the difference between the starter, ultra and ultra+ plans?
All three have the same agents, the same CRM and every feature. What changes is the SDR's seniority, its cognitive capacity: Junior on starter, Mid-level on ultra and Senior on ultra+. The monthly allowance also grows, up to 150, 200 and 300 services, along with numbers and users. The more complex your sale and your script, the more senior the SDR you need.
I sell something inexpensive, but my customers ask a lot. Which plan should I choose?
Choose by the weight of the decision, not only by price. If your customers compare options, ask a lot and need to be convinced before buying, the Mid-level SDR on ultra fits better, even with a low ticket. If the customer already knows what they want and only needs an answer and a booking, the Junior SDR on starter is enough. The ticket is the best clue, but the difficulty of the conversation is what decides.
What counts as a service in the monthly allowance?
Each new person the agents serve within the month. If the same person talks again in the month, it does not count twice. Conversations handled only by your team do not count, and neither do your team's users.
Is tripaulx an official Meta partner?
Yes. tripaulx ✦ is an official Meta Tech Provider for the WhatsApp Business API. Your number is connected through Meta's own Embedded Signup, templates are submitted for approval from the platform and the number quality is monitored.
What is the digital Body Scan?
It is the tripaulx ✦ AI digital bioimpedance, conducted on WhatsApp. The agent runs the pre-consultation: it collects the intake data, weight and fasting status, the recent InBody exam and four body photos, validated on the spot by AI vision (one person, full body, right angle and sharpness). With everything in hand, it generates the analysis and the summary for the team. An AI nurse manager reviews every step before anything is sent, and the clinical note goes to the patient's record in the CRM.
Hear the orchestra play on your number
Tell us what you sell and how the lead arrives today. In a 30-minute conversation, we show the orchestra handling a case like yours.
